Returns Policy

If you are not completely satisfied with your purchase, we're sorry to hear that, however, simply return the item to us in its original unused condition within 14 days of order receipt for a full refund. For gift purchases, items can be sent back within 28 days for exchange and/or gift certificate. Personalised and made to order pieces cannot be returned. You will usually get an email from us to say that this piece is made to order.

Returned items should be unused and unworn (if applicable) and must be returned in original packaging with any enclosed documentation. Once received, we will be happy to exchange the item to your chosen product(s).

Please note:
Goods will only be accepted for a full refund (shipping costs not included) if the customer cancels the order in writing within 14 days of the order date. The item must be returned within 14 days, unless we have notified you otherwise.

The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

The cost of returning the item to us is your responsibility.